Refund policy

At Lil' Label Co., we value our customers and want to ensure you understand our refund and return policy before making a purchase. Please read carefully.

All Sales Are Final

We do not accept returns, cancellations, or refunds for change of mind, incorrect sizing, or customer error once an order has been placed. Please check your details carefully before completing your order.

Damaged, Defective, or Incorrect Items

We comply with consumer protection laws in all regions where we operate. If your item arrives damaged, defective, or significantly different from what was described:

  • You must notify us within 7 days of delivery at hello@lillabelco.com, providing your order number and clear photos of the issue.

  • Depending on the situation, we will arrange for a replacement, store credit, or refund as required by law.

Shipping & Delivery

  • Delivery times vary depending on your location. Estimated delivery times are provided for convenience only and are not guaranteed.

  • We are not responsible for delays caused by customs, courier services, or circumstances beyond our control.

  • We are not liable for lost or undelivered packages if the shipping address was entered incorrectly by the customer.

Regional Legal Compliance

  • We follow local consumer protection laws and will provide remedies in line with those requirements.